Managing a call center workforce with agents working across the globe is a challenge. For centralized management, you want a cloud-based solution to seamlessly connect agents. How do you accomplish this?
Partner with Five9 for state-of-the-art call center workforce management software.
Five9 workforce management tools empower your contact center supervisors to manage agents, and efficiently drive operations to meet your customer goals. Your managers will use call volume and agent availability factors to:
To leverage the power of Five9’s call center workforce management software tools, watch our video, then call us at 1-800-553-8159.