Call Management System

What is the Best Call Management System?

Managing a call center with representatives working around the globe is a complicated task. For centralized call management, you need a cloud-based solution that seamlessly connects and optimizes agents. What is the best call management system available today?

Partner with Five9 for proven solutions that empower effective management of agents, and drive operational efficiencies to meet your customer goals. We know how to help you calibrate your operations for optimum results. Supervisors and managers will use call volume and agent availability factors to:

  • Minimize overtime costs
  • Determine right agent based on team size
  • Discover trends on current traffic volume
  • Manage time off requests
  • Adjust schedules with drag-and-drops
  • Identify the best time to hold meetings

To learn more about the power of Five9’s proven call management system, view our video and then call us at 1-800-553-8159.

Call Management System

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.


Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information