Call Monitoring System

Improve Your Call Monitoring System with Five9

Your call center managers must measure and monitor team performance. Your organization wants the ability to take fast and proactive steps towards successful problem resolution. What is the best call monitoring system available today?

Five9 is the proven expert in solutions for maximizing call center performance. Our intuitive dashboards allow optimal efficiency in management operations. Quick set up can be customized quickly without any IT assistance.  Monitor your agents and measure key statistics to analyze performance.With Five9 reporting software your business will:

  • Have complete Insights into current trends
  • Quickly view challenges in your process needing improvement
  • Automate standard reports in your choice of formats — tabular, charts,  graphic, or spreadsheets
  • Create custom reports – tailored for your business with up-to-date information
  • Obtain performance metrics - Real-time and historical data
  • Utilize supervisor applications to monitor and coach agents

Implement a high quality call monitoring system with a straight forward processes — Five9. Click on "Get Info," or call us at 1-800-553-8159to learn more and receive a free quote. 

Call Monitoring System

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Industry Leading Cloud Call Center Software

Five9 Contact Center Software enables agents to be more effective on the phone - so they can sell more and service better. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On-Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.

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Five9 Contact Center Resources Library

Five9 resource library has rich materials for contact center managers, customer service, IT  professionals…etc. Stay updated with the technology, best practices,  or learn. Five9 resource library has a large collection of business success cases, whitepapers, datasheet, webinars, demo video…etc. that will meet your needs.

Five9 Blog

The Five9 blog shares the latest on Five9, customer service news, digital transformation and the future of the contact center. Subscribe today to stay up to date on the latest trends impacting the customer experience and contact center industries. Learn more…

CRM Integration

Five9 provides robust pre-built integrations with leading CRM solutions — Salesforce, Oracle, Microsoft, Zendesk, NetSuite, and Velocify — so that agents have the information they need to make customers happy. Use a different web-based CRM? No problem. Five9’s Agent Desktop Toolkit offers a rich, extensive framework of REST APIs, reference UIs, and...

Call 1-800-553-8159 for More Information