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CCaaS Gartner Magic Quadrant

You make sure you hire the best people. You deliver the best product and services. Check and Check, but how do you ensure you select the best Contact Center as a Solution (CCaaS) available to give your team the world-class tools they need to excel and build your business? Gartner, Inc. is an objective and insightful information technology research and advisory company - they have selected Five9 as a leader in CCAAS.

Five9 delivers solutions with a laser focus on reliability, security, compliance, and scalability. Gartner recognized Five9 for its ease and excellence in execution. The Five9 Virtual Contact Center (VCC) is an end-to-end solution for enterprise contact centers. Using Five9 technology, contact centers improve agent productivity while driving up customer satisfaction and loyalty.

Five9 features include:

  • Automated Call Distributor (ACD) and Computer Telephony Integration (CTI)
  • Phone, Web, Chat, Email, Mobile, and Social Channels
  • Advanced Natural Language Processing (NLP)
  • Sophisticated management applications
  • Pre-packaged CRM integrations with Salesforce, Oracle, Microsoft, NetSuite, and Zendesk
  • Reliable, Secure, Compliant and Scalable Platform

The Gartner Magic Quadrant determined that Five9 delivers best-in-class solutions designed to create more successful customer interactions while increasing contact center productivity. Get immediate access to the report or Call us at 1-800-553-8159 to learn more.

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

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About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Call 1-800-553-8159 for More Information