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Cloud Based Help Desk

Cloud Based Help Desk Solutions


Agents in a contact center handle vast calls and requests every day. Help desk management software will transform your contact center to the most productive and efficient customer engagement center while also empowering agents to respond quickly. Satisfy customers and increase loyalty with top rated Help Desk Management Software from Five9.

Five9 offers secure, integrated, and complete cloud based software. We provide the benefits of automation, higher connectivity, flexibility, and scalability, and flexibility to suit your specific business demands. Adapt to our ever-changing business environment and leverage Five9 for contact center for success.

Five9 Help Desk Software allows supervisors to:

  • Change staff strength according to requirements for more efficiency
  • Record calls, take notes, and easily attend to customers from the browser
  • Add contact centers or locations with ease

Five9 software requires minimum user training and is simple to deploy. Use Five9's Help Desk Management Software for better customer relations. Get immediate access to our our experts by calling us at 1-800-553-8159.  Submit request to be contacted by clicking on "Get Info" for a free quote and to learn more. 

Cloud Based Help Desk

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information