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Cloud Computing Examples

Leverage the Cloud for Your Contact Center

Cloud computing is fast replacing the on-premise solutions offering the potential to be more efficient, and to save money on resources. With customers demanding more - faster service, knowledgeable agents, and multiple ways to communicate, you need to leverage the cloud for your contact center.

Five9 is the market leader in cloud-based call center software, offering reliability that has gained the trust of hundreds of companies across geography.

The cloud-based Virtual Call Center, powered by the largest engineering team, includes unparalleled capabilities for outbound, inbound, and blended call centers. You can leverage a first-of-its-kind Cloud Computing Platform for Call Centers that uses web services technology.

Some of the basic advantages of Cloud computing are:

  • Accessibility and ubiquity and business agility
  • Allows you to view, edit, create and upload files with a compatible device anywhere
  • Includes sync features that update files across devices
  • Files can be stored on separate servers
  • Retrieve data as and when required
  • Flexibility — Pay as you grow with monthly per user fees
  • Ensures the system is always available when you need it

Deploy quickly, scale on demand because today’s customers demand more: Faster service, knowledgeable agents, and a variety of ways to communicate. Call us at 1-800-553-8159 to talk to a Five9 expert, or simply click on "Get Info," to learn more. 

Cloud Computing Examples

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.


Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information