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Cloud Technologies

The Five9 Cloud Technology

Supervisors looking to expand their contact center, are now choosing cloud technologies to strengthen their capabilities. Five9 cloud contact center solution provides you with the much needed agility, flexibility, and security of operations, while powering your customer experience across multiple touch points.

The Five9 cloud technology

  • Supports inbound, outbound and blended calls, workforce optimization, and call monitoring
  • Offers CRM integration with Salesforce, NetSuite, Oracle/RightNow, Microsoft Dynamics, and Leads360
  • Supports multichannel apps for mobile care, live chat, social media, email, and voice calls
  • A pay as you grow model, that considerably brings down costs, and improves revenue

Our cloud management tools can be used to train your reps to improve performance. Coupled with real-time tracking and historic reporting, you can maximize agent productivity and contact center efficiency.

To learn more about Five9 contact center cloud technology, get in touch with our experts by clicking on "Get Info" now. 

Cloud Technologies

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information