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Contact Center Reporting Software

Best Contact Center Reporting Software — Five9

You rely on many statistics to measure performance for contact center reporting. To eliminate bottlenecks and go right to the facts, you need the best software tools available today. How do you move to the driver's seat with a dashboard that makes perfect sense?

With over 15 years experience, Five9 is the Cloud Contact Center Software Leader. Our cloud solution delivers what you need to create and track all aspects of your CRM. You can:

  • Monitor and measure all key metrics
  • See real time statistics with a visual emphasis
  • View historic insights with custom configuration

The Five9 reporting software provides easy access to the information you need to provide a seamless customer experience for your contact center. Learn more about why Five9 is your best solution from one of our experts and receive a free quote by clicking on "Get Info."

Contact Center Reporting Software

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information