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What Is The Cost Per Call?

Reduce Cost Per Call With Five9

Reducing cost per call in the call center is one of the top lists of priorities for contact center managers. Five9’s cloud contact center solution enables companies to enhance competitiveness,keep the cost minimal, and drive multichannel customer engagement.

Built from the ground up, Five9 helps eliminate third-party license fees, and ensure costs are kept low, for any business, with just a PC and a broadband connection. Five9 offers a comprehensive suite of applications that include Automatic Call Distribution (ACD), Predictive Dialer, Customer Relationship Management (CRM), Interactive Voice Response (IVR), Computer Telephony (CTI), Remote Agent Capabilities, Skills-based Routing, and more.

With Five9’s cloud solutions, contact centers can improve first contact resolution, prioritize high-value customers, and eliminate overhead costs completely. With up to three times more connections, Five9 solutions lower the cost per lead, increase business activity, and improve agent efficiency.

Contact us at 1-800-553-8159, or by clicking on "Get Info," to get a free quote and talk to a Five9 expert. 

What Is The Cost Per Call?

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information