Contact centers are required to be equipped with powerful apps to ensure agents don’t struggle with multiple systems that don’t interact with each other. For a successful multichannel engagement, partner with Five9. Five9 provides robust pre-built integrations with various CRM solutions, to ensure agents have the required information to satisfy customers.
Five9, the CRM application integration leader, takes your CRM application to a whole new level of functionality. By embedding telephony controls into your existing CRM applications, Five9 converts them into a successful productivity engine for sales and customer service.
Five9’s CRM integration ensures the call details are automatically captured in your CRM system to:
Seamlessly manage contact center performance across all channels. With Five9 agents can switch between email, social, and chat sessions to easily respond to all inquiries. To learn more, schedule a demo today.