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CRM Call Center Software

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CRM Call Center Software by Five9

Traditionally, contact centers were essentially seen only as cost centers. Customers get frustrated when they have to repeat the same information over and over, and agents struggle with multiple systems that don’t talk to each other. Today, with Customer Relationship Management (CRM) based call center software, you have an intelligent communication path for companies to connect with customers while easily tracking and managing customer information.

Partner with Five9 to empower your contact center with the best CRM and call center software. Five9’s CRM call center software helps improves accountability and performance in the contact center. Be it seasonal demands, remote agents, or peak call times, Five9 can adapt to your changing business needs and scale with your business as it grows.

Five9 Contact Center Software:

  • Seamlessly converts CRM into a productivity engine for customer service, sales, and relationship building
  • Enhances CRM with automated dialing features to ensure coordinated call delivery
  • Provides robust pre-built integrations with leading CRM solutions

Agents have the information they need, when and where they need it, to make your customers happy.Get immediate access to Ballpark Pricing or call us at 1-800-553-8159 to learn more.

CRM Call Center Software

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information