Traditionally, contact centers were essentially seen only as cost centers. Customers get frustrated when they have to repeat the same information over and over, and agents struggle with multiple systems that don’t talk to each other. Today, with Customer Relationship Management (CRM) based call center software, you have an intelligent communication path for companies to connect with customers while easily tracking and managing customer information.
Partner with Five9 to empower your contact center with the best CRM and call center software. Five9’s CRM call center software helps improves accountability and performance in the contact center. Be it seasonal demands, remote agents, or peak call times, Five9 can adapt to your changing business needs and scale with your business as it grows.
Five9 Contact Center Software:
Agents have the information they need, when and where they need it, to make your customers happy.Get immediate access to Ballpark Pricing or call us at 1-800-553-8159 to learn more.