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CRM Database Software

Maximize Customer Interactions

CRM is crucial to contact centers as it helps in efficient growth and effective customer satisfaction. The problem in most contact centers is that customers often get frustrated when they have to repeatedly provide the same information, while agents struggle with multiple systems that don’t interact to each other. With the right CRM database software, you can manage customers, collaborate, and organize business efficiently by synchronizing sales, customer service, marketing etc.

Five9 offers pre-built integrations with various leading CRM solutions to ensure your agents have all the relevant information for complete customer satisfaction.

Five9’s CRM integrations:

  • Deliver complete customer history and information
  • Create powerful customer service platform
  • Successfully maximize every customer interaction

With the ability to interact with customers via calls, emails, and web chats from one desktop, Five9 helps maximize every customer interaction, while reducing costs and increasing efficiency.  Click on "Get Info" to talk with one of our experts at Five9.  We are ready to answer all your questions and provide you with a customized quote. 

To improve the productivity at your contact center, call Five9 today 1-800-553-8159.

CRM Database Software

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information