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CRM For Small Business

Improve Customer Service, and Increase Sales with CRM for small businesses

Small businesses look for affordable ways to increase their sales and improve customer service. Customer satisfaction is the key metric that can greatly affect their bottom line. Using Five9’s next generation on-demand call center solutions can help. It provides comprehensive inbound and/or outbound call center functionality designed specifically for small teams.

With its own contact management application, Five9 offers prepackaged integration with other CRM applications like Salesforce, Microsoft, Oracle, NetSuite, Zendesk, or Velocify. This helps:

    • Agents to take advantage of the CRM application they’re familiar with
    • Keep a consistent, productive workflow in their current environment
    • Route customers to the right agents who have the proper information
    • Turn your application into a dynamic customer and prospect engagement tool

You also get call routing and interactive voice response that is ideal for businesses looking to improve customer support and increase in-call promotions.

To learn the business benefits of integrating CRM for small business, contact us by clicking "Get Info."

CRM For Small Business

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.


Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information