For contact center agents, quickly finding relevant customer information is critical. A well integrated CRM can provide automated workflow, in order to increase customer share and revenue by up-selling, and cross-selling during the customer interaction. For best results with integrated CRM sales, partner with Five9.
Five9 enhances industry-leading Salesforce Sales Cloud and Service Cloud solutions by delivering powerful telephony features directly to the familiar Salesforce user interface. In addition, an integrated system for campaigns, calling lists, and predictive dialing means organizations can boost sales leads, and conversion rates. Five9 offers multiple automated dialing solutions to choose the technology that best aligns with your environment and goals.
With a pre-built integration for Salesforce Five9 offers advantageous features like:
With Five9, agents are empowered to make each interaction a success. Combine Five9 with your existing CRM to seamlessly improve agent productivity,increase sales, and deliver better customer service. Contact us to learn more 1-800-553-8159.