Analyze this - the customer experience has become one of the number one differentiators for successful businesses. To find out how you are doing, and how you can improve, you don't have to guess or just hope you are hitting the mark. You'll never hit the bullseye if you are aiming at the wrong target. Five9 has all the analysis and reporting tools you need to take out the guess work.
Scope in with Five9's more than one hundred standard reports based on best practices from hundreds of centers. Monitor and measure the key statistics of your center and develop operational insights and improvement. Get historical and real-time data based on contact center best practices with Five9.
Five9 historical reporting includes a variety of advanced customization options including:
Easy access to the reports and analytics you need. Be a sharp shooter every time with Five9. Watch the demo video and take aim.