Customer Service Scripts

Customer Service Scripts to Improve First Impression

I don't know about you, but when I hear the word script as it pertains to call agents I think about a phony boring presentation like a recording that doesn't engage me at all. This is not what today's customer service scripts are at all. Five9 uses scripts to enable contact center agents to respond quickly and proactively in order to deliver exceptional customer experience.

We offer the right set of toolkits to close the gap between customer expectations and the actual experience your business delivers. Our multichannel app offers a unique agent assistance suite that includes a powerful, yet simple customer service script library.

With Five9 scripts at the touch of a button, agents:

  • Find answers to popular questions
  • Discover scripts that contain hyperlinks to leads agents them quickly to specific documents with all the answers
  • Receive pop-ups that give them the customer service scripts to choose from
  • Have the ability to deposit content and its associated hyperlink to customer's reply pane

To become the best-in-class contact center, partner with Five9 and leverage customer service scripts and our other unique capabilities. Contact us at 1-800-553-8159 and go ahead and check out our Ballpark Pricing today. You'll be surprised how affordable it is.

Customer Service Scripts

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

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About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Industry Leading Cloud Call Center Software

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Five9 Blog

The Five9 blog shares the latest on Five9, customer service news, digital transformation and the future of the contact center. Subscribe today to stay up to date on the latest trends impacting the customer experience and contact center industries. Learn more…

Five9 Contact Center Resources Library

Five9 resource library has rich materials for contact center managers, customer service, IT  professionals…etc. Stay updated with the technology, best practices,  or learn. Five9 resource library has a large collection of business success cases, white papers, datasheet, webinars, demo video…etc. that will meet your needs.

Call 1-800-553-8159 for More Information