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Customer Service Strategies

Customer Service Strategies Drive Business Success

Do you want to convert your contact center into a customer engagement center of excellence? Five9 can help.

Five9 is the market’s leading cloud contact center solution provider. Our expertise, and experience in implementing more than 2000 projects, each year, ensures that your project progresses consistently. Our customer service strategies help fulfill your business objectives, and ensure long-term success. Our strategy includes:

  • Defining a solution and configuring it to suit your business needs
  • Coach staff on the deployment, configuration, and operation of the Five9 solution
  • Test if it meets the business requirements and deploy it
  • Customize it to deliver optimal results over time

Our customer service strategies can help you to integrate new applications or optimize your existing contact center operations. Our teams are Five9 Certified, with deep industry experience. To learn how to make the move to the cloud simple and hassle-free, click on "Get Info" and one of our experts will help. 

Customer Service Strategies

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information