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Data Center Bridging

Bridge the Communication Gap with Five9 Data Center

Customer experience improves business prospects, and drives revenue. To deliver customer-centric responses, contact centers need powerful CRM integrations. This is where Five9 can help you.

The Five9 architecture is deployed using hardened, and secure Tier 4 data centers. To manage millions of calls every day, Five9 relies on redundant data centers that are designed to provide contact center solutions when you need them. You get reliable architecture that is secure, and infinitely scalable.

To enable secure data center bridging, Five9 utilizes the advanced server technology built by the trusted names in cloud infrastructure and technology, Cisco and HP. The Five9 data centers:

  • Keep contact centers running smoothly, and with no interruptions
  • Process 3+ billion customer interactions a year using our cloud infrastructure
  • Delivers flexible application and storage capacity

Our data centers are SSAE 16 audited, with 24/7 on-site security, video monitoring, and more. To learn more about Five9’s availability features, call us now at1-800-553-8159 or by click on "Get info."

Data Center Bridging

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information