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Dialer

Advanced Dialers for Dynamic Call Centers

Your call center is growing. Your dialers need to advance right along with your business, to capture new customers and to keep your existing customers? Advanced auto-dialers make it possible to find good leads, close business, and improve contact ratios. Stop wasting time on updates manual dialing systems. Five9 Outbound Contact Center technology has transformed dialing software. 


Create an automated marketing and sales and marketing funnel to achieve your outbound goals easily. Increase Contacts per Hour with our sophisticated automated dialer algorithms to ensure outbound campaigns connect to more prospects and customers -up to 300% more over manually dialed campaigns. Partnering with Five9 for your outbound operations secures more revenue, appointments, and collections.


Five9 Dialers include:

  • Predictive Dialer - Calculates the number of calls to dial based on the average connect rate and historical agent statistics
  • Power Dialer - Continuously dials at a fixed number based on your desired calls-to-agent ratio
  • Progressive Dialer - Provides a variable calls-to-agent ratio determining how many calls the system needs to place as reps become available 
  • Preview Dialer - Allows sales reps to review customer contact records before dialing
  • TCPA  - Prevents automated dialing not in compliance with (TCPA) regulations

Click on "Get Info" and talk to a Five9 expert about all the many ways Five9 will enrich and transform your call center with our award winning dialers. 

Dialer

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information