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Dialer Call Center

Modern Dialers for Call Centers

Modern call centers utilize multiple automated dialing solutions. They choose the latest technology that aligns best with their environment and goals. The right dialers can increase productivity of up to 300% . Is your contact center in need of modernization?

Make it happen with Five9's best-in-class dialing technology.  


Take your call center to the next level with in-the-cloud dialers from Five9. Predictive Dialer calculates number of calls to dial determined by the average connect rate and real-time and past agent statistics. Our Power Dialer dials at a fixed number based on your personal desired calls-to-agent ratio. The Progressive Dialer offers variable calls-to-agent formula that determines how many calls the system needs to place as agents become available. Preview Dialer allows reps to review customer contact information prior to dialing for enhanced customer experience.


Five9 Automated Dialer Options:

  • Increase Contacts per Hour
  • Boost Agent Performance
  • Accelerate Sales

Drive better business results with Five9 dialers and deliver outstanding customer service. Five9 knows how to effectively compete in this new era of call centers harnessing technology. Learn how your organization can transform quickly and affordably by speaking to one of our experts.. 

Dialer Call Center

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information