Dialer Software For Call Center

Dialer Software For Call Center Agents

Call centers need flexible, fully integrated, and easy to use applications to best serve their customers. Agents require user-friendly tools to quickly access the most relevant customer data. The best dialer software will enhance call handling efficiency and increase the quality of customer service.

Five9, the pioneer in on-demand Call Center Software, can make you more productive. With Five9, your agents will:

  • Make more calls and be more effective
  • Have increased time with live prospects using Smart Dialers
  • Get the right agent on the call with Intelligent Routing

Call center efficiency is measured by the number of contacts reached per hour. Learn how to accelerate sales with automated dialer options and Five9 outbound call center software . Call us at 1-800-553-8159 or request an expert contact you by submitting "Get Info" form.

Dialer Software For Call Center

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Industry Leading Cloud Call Center Software

Five9 Contact Center Software enables agents to be more effective on the phone - so they can sell more and service better. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On-Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.

Call Center Management Software Guide

Smaller office space. Managing one of these facilities can be difficult, but support staff is necessary to make sure that quality performance is being maintained. Managers also need to provide an atmosphere of community and exercise communicative skills to keep each employee informed of the...

Outbound Call Center: Triple Your Contacts Per Hour

Five9 automated dialing solutions offer you a range of customizable dialing modes to align with your call center needs. The advanced dialer algorithms can predict when an agent will become available and adjust call rates to there is a new call waiting for them.

Predictive Dialer:Triple Your Productivity

A predictive dialer is an automated telephone dialing system that enables call center agents to dramatically increase their number of live connections. Predictive dialers connect agents only to calls that are actually answered by people, freeing agents from the need to listen to unanswered calls, busy signals, disconnected lines, or answers from...

Progressive Dialer: Increase Agent Talk Time

A progressive dialer is an automated telephone dialing system that only connects agents to calls answered by a live person. In Progressive Mode, the dialer runs through your calling lists across multiple campaigns at the pace of your operations. The system automatically paces dialing based on recent abandonment rates and only dials when an agent becomes available.

Power Dialer: Drive Results at Your Pace

A power dialer is an automated telephone dialing system that connects prospects with agents more efficiently by allowing agents to focus on live connections instead of manual dialing. A power dialer differs from a progressive or predictive dialer in that it utilizes a manually-configured calls-to-agent ratio. When an agent becomes available, the system automatically dials...

Call 1-800-553-8159 for More Information