Cloud Email Automation Solutions for Contact Centers
Email automation enables marketers to improve deliverability, and increase the sales ratio. Contact centers involved in inbound and outbound marketing, need smart email automation tools that dramatically improves email responses, and drives faster lead generation.
We are a leading provider of cloud contact center solutions. Our email solution helps to respond quickly to emails received from multiple touch points. We offer standard email, and web form support, combined with automatic email web form generation.
The Five9 Connect technology offers powerful filtering and routing engine that:
- Removes spam from text channels – based on relevance, customer sentiment, etc.
- Routes email interactions to the most skilled agents
- Dramatically improves email response rates
Some of the top features offered by Five9 Email include:
- Secure POP3 and IMAP support
- File attachment security control
- Cloud-based attachment viewer
Our email automation solution empowers agents to increase your email response time and quality. To learn more from a Five9 expert, call 1-800-553-8159 or click on "Get Info." today.