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Email Automation

Cloud Email Automation Solutions for Contact Centers

Email automation enables marketers to improve deliverability, and increase the sales ratio. Contact centers involved in inbound and outbound marketing, need smart email automation tools that dramatically improves email responses, and drives faster lead generation.

We are a leading provider of cloud contact center solutions. Our email solution helps to respond quickly to emails received from multiple touch points. We offer standard email, and web form support, combined with automatic email web form generation.


The Five9 Connect technology offers powerful filtering and routing engine that:

  • Removes spam from text channels – based on relevance, customer sentiment, etc.
  • Routes email interactions to the most skilled agents
  • Dramatically improves email response rates


Some of the top features offered by Five9 Email include:

  • Secure POP3 and IMAP support
  • File attachment security control
  • Cloud-based attachment viewer


Our email automation solution empowers agents to increase your email response time and quality. To learn more from a Five9 expert, call 1-800-553-8159 or click on "Get Info." today. 

Email Automation

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information