Contact Us:

Chat with Sales

Gartner CCaaS Magic Quadrant

Gartner CCaaS Magic Quadrant Names Five9

Dynamic and evolving organizations are looking to replace outdated premise based systems and deploy cloud based solutions. Contact centers are crucial for modern businesses, but their role is evolving and existing technologies are simply not enough anymore. Today’s consumers have higher expectations than ever before in this hyper connected world. Gartner's Magic Quadrant report objectively evaluates technology and has named Five9 as leader in Contact Center as a Service (CCaaS) solutions.


Nothing could be more exhaustive and helpful for learning about the contact center space than Gartner’s Magic Quadrant. We are especially proud that Five9 is positioned the highest for ability to execute. We want to help you maximize sales and productivity without down time.


The Gartner Report recognizes Five9 strengths as:

  • Strong brand recognition in the CCaaS space - particularly for delivering small and midsize solutions
  • System configuration portal designed around ease of use
  • Strong experience in supporting outbound dialer functionality - including predictive dialing

Five9 is a leader in CCaaS and ready to partner with your organization. Call us at 1-800-553-8159 or click on "Get Info" and let's get started.

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information