Hosted Call Center

Home Hosted Call Center

Hosted Call Center without all the Expense

It's time to really invest some energy into maximizing you hosted call center. WIth in-the-cloud platforms, powerful mobile applications, and incredible technology, there has never been a better time. Five9's hosted call center is a cubicle free, IT free, and hardware free, trifecta for your business.

Five9 provides market-leading hosted call center solutions for inbound, outbound, blended, and multichannel contact centers. All that's needed is PC and a broadband connection. Your sales agents can be located anywhere in the world. Five9 cloud system is so easy to set up and use, your contact center can be up and running in hours.

With the cloud, say goodbye to:

Expensive hardware and maintenance
Overbuying capacity to accommodate seasonal peaks
Long deployments times

Hosted Call Center Software from Five9 is the leading solution for inbound, outbound, blended, or multichannel call centers. Call us at 1-800-553-8159 or submit a request on "Get Info." One of our Five9 experts will contact you with a free quote and more information.

Talk to a Five9 expert or get a quote

Why Choose Five9

Simple Pricing

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

Industry Leadership

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Industry Leading Cloud Call Center Software

Five9 Contact Center Software enables agents to be more effective on the phone - so they can sell more and service better. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On-Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.

Outbound Call Center: Triple Your Contacts Per Hour

Outbound call centers dial out to reach customers or prospects, and are typically used when a sales team is prospecting for new customers. Outbound call centers may utilize autodialer and predictive dialing solutions to help maximize agent productivity by increasing the amount of connections agents can make with customers.

Inbound Call Center: Deliver Great Customer Service

Deliver exceptional customer service using the sophisticated routing capability of the Five9 Inbound Cloud Call Center software. Next-generation systems route calls to the right agents at the right time and automatically put the customer’s information on agents’ desktops so they can resolve the issue quickly. Customers can perform routine functions through intelligent IVR with...

Omnichannel Contact Center: Engage Your Customers

Use omnichannel management applications such as real-time and historical reporting, recording, workforce management (WFM), quality monitoring, CRM integrations. Add Intelligent Routing and ensure that every interaction is delivered to the right resource at the right time, every time. With our channel hopping and escalation features, you are empowered to create true consumer-centric omnichannel experiences.

Cloud Contact Center Software You Can Rely On

Five9 utilizes the latest server technology in its data centers from the most trusted names in cloud infrastructure and technology, including Cisco and HP. Our cloud software architecture delivers flexible application and storage capacity. Using a distributed and redundant server farm, Five9 can scale rapidly on demand and nimbly shift resources in response to a natural disaster. Five9 data centers currently process over 3 billion customer interactions a year.

CRM Integration: Built-In Integrations for Leading CRMs

Five9 provides robust pre-built integrations with leading CRM solutions — Salesforce, Oracle, Microsoft, Zendesk, NetSuite, and Velocify — so that agents have the information they need to make customers happy. Use a different web-based CRM? No problem. Five9’s Agent Desktop Toolkit offers a rich, extensive framework of REST APIs, reference UIs, and other tools to build solutions that power agent experiences and business results in turnkey and custom environments.

Call 1-800-553-8159 for More Information

Hosted Call Center