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Hosted Contact Center

Hosted Contact Center Considerations and Five9

You want to improve the efficiency and effectiveness of your contact center operations. You must deliver a seamless customer experience at the lowest possible cost. On-premise contact centers are laborious to set up and expensive to maintain. They also become obsolete quickly, What is a smart move in today's fast paced world?

Five9’s cloud contact center solutions are the state-of-the-art technology for hosted contact centers. We offer solutions that optimize operations and balance costs, Advantages include:

  • Fast and easy set up
  • Volume need-based flexible payment
  • Built in security designed for optimum data protection
  • Redundant data center back up with failover capability

Optimize your customer service operations by considering a hosted contact center and Five9. You have the potential to increase sales, leads, and live contacts – by up to 300%. Learn more by clicking on "Get Info." A Five9 expert will connect with you. 

Hosted Contact Center

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information