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Hosted Dialer Features

Top Hosted Dialer Features for Outbound Campaigns

Outbound contact centers need to increase their contacts per hour in order to accelerate sales. Automated dialing and call dispositions systems can boost agent performance and improve conversion rates. With improved customer satisfaction, lead creation and deal closures, you can turn interactions into customer loyalty.

Five9 Outbound Contact Center offers hosted dialer features that automate lead and campaign management. Sophisticated predictive dialing algorithms ensure your campaigns connect up to 300% more than manually dialed campaigns. Our hosted dialer features moves your call center from being responsive to proactive.

The important hosted dialer features include:

  • Integration with leading CRM systems
  • Compliance with calling regulations
  • Automatic multiple contacts calling
  • Real-time contact information made available to sales reps

Five9 dialer options outperform other solutions and deliver unsurpassed levels of agent productivity. Get immediate access to our experts by calling us at 1-800-553-8159, or submit "Get Info" to learn more.

Hosted Dialer Features

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information