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Inbound Call Center Services

Inbound Call Center Services and the Best Possible Customer Service

You want a fast resolution of calls. To maximize the number of successful outcomes, you must be confident of the operational efficiency of your agents. You know there is only one chance to make a good first impression.

Because your call center manages so many calls every day, instant access to the correct data is essential. Five9 Inbound Call Center software tools provide:

  • Rich functionality of automatic call distribution (ACD) and Intelligent routing
  • Interactive voice response (IVR) and speech recognition
  • Computer telephony integration (CTI)

Your business moves fast — so should your call center. The Five9 Inbound Contact Center software suite gives you the power to go live rapidly, with the scalability to keep pace with your business. View our demo and call 1-800-553-8159 to learn more.

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.