Lead Generation Call Center
Five9 Cloud Call Center for Lead Generation
If you want to drive more leads to your website, you need Five9 Lead Generation Call Center Solution. In lead generation, earning your customers’ business takes a great deal of effort and expense. So, whether your customers are looking for quick answers, or need help with a complex query, the Five9 Contact Center solution helps you in every step of the way.
The Five9 Inbound Cloud Contact Center helps you balance cost containment and customer satisfaction. We combine the features of ACD, IVR, and CTI, to give you a feature-rich cloud-based solution. Five 9 in the cloud technology is a leader. With our graphical tools, you customize to suit your needs and demands.
Choose from a variety of interaction routing strategies to optimize operations. We offer:
- Automatic Call Distribution (ACD) – Your callers are channeled to the right resource and the right agent.
- Interactive Voice Response (IVR) –Set up automated response capabilities to provide a great call experience for your customers.
- Computer Telephony Integration (CTI) - Agents can easily pick up resources to help the customers using our screen pop capabilities.
Turn your great agents into even greater and happier agents with Five9. Lead generation has never been so powerful. Click on "Get Info" to learn more or call to partner with Five9 at 1-800-553-8159.
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Now more than ever, the contact center is the front door for many businesses.
At Five9, we are on a mission to help transform your contact center to meet customers’ heightened expectations while engaging and empowering your agents to deliver more human experiences.
Achieve success with our business results approach to sales, implementation, and service.
Adapt the cloud contact center to the needs of your business - not the other way around.
Reliable & Secure
Count on guaranteed uptime, crystal clear voice, and the most stringent levels of security.
Empower Your Agents
Make it easy for your agents to deliver the superior experience your customers want.
Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.
Five9 Contact Center Software enables agents to be more effective on the phone - so they can sell more and service better. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On-Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.
Outbound call centers dial out to reach customers or prospects, and are typically used when a sales team is prospecting for new customers. Outbound call centers may utilize autodialer and predictive dialing solutions to help maximize agent productivity by increasing the amount of connections agents can make with customers.
Deliver exceptional customer service using the sophisticated routing capability of the Five9 Inbound Cloud Call Center software. Next-generation systems route calls to the right agents at the right time and automatically put the customer’s information on agents’ desktops so they can resolve the issue quickly. Customers can perform routine functions through intelligent IVR with...
Five9 provides robust pre-built integrations with leading CRM solutions — Salesforce, Oracle, Microsoft, Zendesk, NetSuite, and Velocify — so that agents have the information they need to make customers happy. Use a different web-based CRM? No problem. Five9’s Agent Desktop Toolkit offers a rich, extensive framework of...
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Five9 resource library has rich materials for contact center managers, customer service, IT professionals…etc. Stay updated with the technology, best practices, or learn. Five9 resource library has a large collection of business success cases, white papers, datasheet, webinars, demo video…etc. that will meet your needs.