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Lead Management

Learn How to Manage Important Leads

In today’s business scenario, lead management can be carried out via contact centers through multiple communication channels. Five9 offers inbound and outbound contact center solutions to drive your lead management efforts.

Five9’s Inbound and Outbound Contact Center automates your lead management process and create an automated marketing and sales funnel. With Five9, you cover the entire gamut of operations – from prospecting, through qualifying, nurturing, and conversion. Inbound campaigns can use advanced routing capabilities like ACD, IVR, and CTI to improve agent and customer experience.

Five9 Outbound campaigns five automated dialer options to choose from -

  • Predictive
  • Power
  • Progressive
  • Preview
  • TCPA

To maximize your lead management program, partner with Five9 today. Check out our highlight reel video demo and call us at 1-800-553-8159.

Lead Management

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information