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Oracle Call Center

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Five9 Partnered with the Oracle Cloud Center

Five9 contact center software helps improve efficiencies and boost agent productivity. Five9 has pre-built integration If you are using the Oracle CRM for sales and support,. Use the Oracle CRM software partnered with Five9 to provide customer service desktops with CRM features in a single application. Moreover, track every customer engagement. This empowers you to efficiently deliver amazing customer experiences while minimizing costs.

By connecting Five9 to the Oracle Service Cloud, enterprises can enjoy a new level of functionality. Five9 embeds telephony controls in your CRM application converting them into an engine for sales, case management, and customer service right on the agents desktop.

Five9 includes:

    • Automatic CTI screen pops — Enables agents to get the relevant information needed to actively engage with customers.
    • Softphone telephony capabilities — Such as click-to-dial right at the agents fingertips
    • Intuitive interface — Does not involve switching screens

Maximize customer interaction, lowering costs, and increase efficiency using Oracle and Five9 together. Get immediate access to our demo video or Call us at 1-800-553-8159 to learn more.

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information