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Outbound Call Center

Five 9 Outbound Call Center - Smarter not Harder

The old model for outbound calls only focused on how many calls per hour your agents would make. Now, a better focus is on making the right calls for revenue growth and retention. Forward thinking organizations are seeing that when you give your agents the best tools, their experience is positive and that translates to a successful customer experience.

Five9’s Outbound Call Center solution can power your sales performance to drive increased sales. We offer multiple automated dialer options that increase the time your agents spend talking to real prospects. Instead of dialing numbers randomly, the Five9 Predictive Dialer provides you a large number of successful leads.

Predictive dialer works on the following principles:

  • Scans your call lists across multiple campaigns
  • Identifies caller from voice mail, fax machines, and busy signals
  • Avoids “Do Not Call” numbers
  • Adjusts the dialing pace according to agent availability

We also offer the Power, Progressive, and the Preview dialers custom designed to enable agents to work smarter not harder. To leverage our excellent campaign and list management capabilities, contact Five9 today at 1-800-553-8159.  For a free quote, and to learn more from an expert, click on "Get Info."

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information