Outbound Calling Software

Empower Outbound Calling with Five9 Software

Outbound calls are those initiated by the caller. Call centers need to be adequately prepared and provisioned to attend such calls, to meet the necessary sales goals. Agents need cloud-based solutions that are scalable, flexible, and agile to suit the specific needs of the business.

Five9 outbound calling software helps you reach sales leads faster with a variety of sophisticated features.

  • Web call back - Receives requests from website visitors and generates an immediate automated callback. A CTI enabled screen pop helps increase close rates by providing your agents the necessary information about the lead
  • Agent Scripting - Enables your agents to deliver the right sales pitches to more prospects
  • Automated dialer options – Intuitive options that empower agents to make the right calls at the right time. We offer predictive, progressive, power, and preview dialer options

Five9's outbound calling software ensures consistent sales call handling even by less experienced agents. This ensures generation of more qualified leads and increase in sales revenues.

See for yourself how the Five9 Outbound Cloud Contact Center can help you drive business results. Call us today at 1-800-553-8159, or click on "Get Info" for a free quote and to talk to an expert. 

Outbound Calling Software

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Industry Leading Cloud Call Center Software

Five9 Contact Center Software enables agents to be more effective on the phone - so they can sell more and service better. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On-Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.

Call Center Management Software Guide

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Outbound Call Center: Triple Your Contacts Per Hour

Five9 automated dialing solutions offer you a range of customizable dialing modes to align with your call center needs. The advanced dialer algorithms can predict when an agent will become available and adjust call rates to there is a new call waiting for them.

Predictive Dialer:Triple Your Productivity

A predictive dialer is an automated telephone dialing system that enables call center agents to dramatically increase their number of live connections. Predictive dialers connect agents only to calls that are actually answered by people, freeing agents from the need to listen to unanswered calls, busy signals, disconnected lines, or answers from...

Progressive Dialer: Increase Agent Talk Time

A progressive dialer is an automated telephone dialing system that only connects agents to calls answered by a live person. In Progressive Mode, the dialer runs through your calling lists across multiple campaigns at the pace of your operations. The system automatically paces dialing based on recent abandonment rates and only dials when an agent becomes available.

Power Dialer: Drive Results at Your Pace

A power dialer is an automated telephone dialing system that connects prospects with agents more efficiently by allowing agents to focus on live connections instead of manual dialing. A power dialer differs from a progressive or predictive dialer in that it utilizes a manually-configured calls-to-agent ratio. When an agent becomes available, the system automatically dials...

Call 1-800-553-8159 for More Information