Outbound Calls

Increase Campaign Efficiency with Five9 Outbound Calls

In contact centers, personable and well informed agents with relevant responses drive customer satisfaction. You really can hear a smile. In case of outbound calls, agents must be able to present quickly and proactively to realize better business outcomes. Arm your agents with the best tools available. Arm them with Five9.

Five9 offers several automated dialing solutions. You choose the technology that aligns best with your goals. Sales, collection agencies, marketing, and non-profit organizations of all sizes have experienced productivity gains of up to 300% using the Five9 outbound solution.

Accelerate sales with the following four "P" automated dialer options:

  • Predictive
  • Power
  • Progressive
  • Preview

Maximize the output from your outbound calls. Start by previewing our concise datasheet then give us a call at 1-800-553-8159. Let's make it happen with Five9.

    Outbound Calls

    Talk to a Five9 expert or get a quote

    Why Choose Five9

    Industry Leadership

    Monthly or annual pricing with no long-term contracts.

    Reliability

    Powerful, scalable, and secure cloud solutions.

    Industry Leadership

    Recognized by Gartner as a leader in Contact Centers.

    CRM Integration

    Integrate with all the leading CRM packages.

    Cloud Platform

    All you need is a computer, a headset, and Internet.

    Five9 Agent Demo

    About Five9

    Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

    Industry Leading Cloud Call Center Software

    Five9 Contact Center Software enables agents to be more effective on the phone - so they can sell more and service better. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On-Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.

    Call Center Management Software Guide

    Smaller office space. Managing one of these facilities can be difficult, but support staff is necessary to make sure that quality performance is being maintained. Managers also need to provide an atmosphere of community and exercise communicative skills to keep each employee informed of the...

    Outbound Call Center: Triple Your Contacts Per Hour

    Five9 automated dialing solutions offer you a range of customizable dialing modes to align with your call center needs. The advanced dialer algorithms can predict when an agent will become available and adjust call rates to there is a new call waiting for them.

    Predictive Dialer:Triple Your Productivity

    A predictive dialer is an automated telephone dialing system that enables call center agents to dramatically increase their number of live connections. Predictive dialers connect agents only to calls that are actually answered by people, freeing agents from the need to listen to unanswered calls, busy signals, disconnected lines, or answers from...

    Progressive Dialer: Increase Agent Talk Time

    A progressive dialer is an automated telephone dialing system that only connects agents to calls answered by a live person. In Progressive Mode, the dialer runs through your calling lists across multiple campaigns at the pace of your operations. The system automatically paces dialing based on recent abandonment rates and only dials when an agent becomes available.

    Power Dialer: Drive Results at Your Pace

    A power dialer is an automated telephone dialing system that connects prospects with agents more efficiently by allowing agents to focus on live connections instead of manual dialing. A power dialer differs from a progressive or predictive dialer in that it utilizes a manually-configured calls-to-agent ratio. When an agent becomes available, the system automatically dials...

    Call 1-800-553-8159 for More Information