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Outbound Dialer

Outbound Dialers to Accelerate Sales 

Time is money and a penny saved is a penny earned, right?  The last thing you want is your agents using outdated systems wasting time dialing and waiting. You need your great agents speaking with live prospects efficiently as possible.

Accelerate sales with next-Generation automatic outbound dialer technology by Five9. 

 

Our dialers automatically screen out unanswered calls, hang-ups, and "do not call" numbers so agents spend more time talking to real customers.  Five9's advanced dialer algorithms predict when an agent will become available and adjust call rates to ensure there is a new call waiting for them.

When you have the best outbound dialers in the business, productivity skyrockets.


Five9 automated dialing solutions offer you a range of customizable dialing modes to align with your call center needs:

  • Predictive Dialer- calculates the number of calls to dial based on connect rates, real-time data, and historical agent statistics
  • Power Dialer -  continuously dials at a fixed number based on your desired calls-to-agent ratio—but only as reps are ready to take a call
  • Preview Dialer - allows sales reps to review customer contact records prior to dialing
  • Progressive Dialer -  provides a variable calls-to- agent ratio that determines how many calls the system needs to place as reps become available

See how your outbound cloud contact center can leverage Five9’s automated dialer technologies and campaign management tools to generate more leads. View the demo and then let's get started. 



Outbound Dialer

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information