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Outbound Dialer Software

Grow with Powerful Outbound Dialer Software

Are you seeking to grow your business with net-new customers while up-selling to existing customers? Do you need to improve contact ratios, find good leads, and close more business? Do you want to stop wasting time on manual dialing and managing leads? Outbound contact center dialer software by Five9 automates lead and campaign management, so you achieve your outbound goals.  


Our Predictive Dialer calculates number of calls to dial based on the average real time connect rate and and historical agent statistics. Power Dialer dials continuously at a fixed number determined by your desired calls-to-agent ratio. Progressive Dialer provides a a variety of calls-to-agent ratios that determines how many calls the system needs to place as reps become available. Preview dialing mode allows sales reps to review customer contact records prior to dialing. The amount of time to preview a call can be preset if desired. The TCPA option prevents any automated dialing not in compliance with Telephone Consumer Protection Act (TCPA) regulations.


With these powerful Five9 dialers:

  • Increase Contacts per Hour

Our sophisticated automated dialer algorithms ensure that your outbound campaigns connect to more prospects and customers—up to 300% more over manually dialed campaigns. The result—your outbound operations attain more revenue, appointments, and collections.


  • Boost Agent Performance

Powerful integration with leading customer relationship management (CRM) systems greatly enhances productivity. Tools like click-to-dial from within the CRM screen, screen pops with relevant customer information delivered with the call, and automatic call disposition synced to your CRM will improve performance in your operations.


  • Compliance/TCPA

Five9 empowers you with the tools you need to stay compliant. Adhere to applicable calling regulations by handling do-not-call (DNC) requests across your outbound and inbound operations.


Are you curious how to get started? It's easier than you think. Simply click on "Get Info" today and partner with Five9. 

Outbound Dialer Software

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information