There is high maintenance and there are high expectations. One you want to avoid, and one you want to raise your games to. Business Process Outsourcing (BPO) companies, client have high expectations. They expect agents to be ready whenever they need them and want agent s that are knowledgable and productive. To meet BPO demands while improving agent productivity and satisfaction, partner with Five9.
Five9 cloud call center software greatly improves the quality of customer experience and reduces agent attrition. Lower your training and operational and costs. Enjoy software, agent, and software flexibility with Five9.
Keep call center operations under their control by:
Robust call center management tools are unique among hosted software providers. We offer seamless operations without the costs, delays, or headaches. View our quick demo then give us a call us at 1-800-553-8159 to learn more about our call center outsourcing features.