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Outsourced Call Center Services

Outsourced Call Center Services - No Headaches

There is high maintenance and there are high expectations. One you want to avoid, and one you want to raise your games to. Business Process Outsourcing (BPO) companies, client have high expectations. They expect agents to be ready whenever they need them and want agent s that are knowledgable and productive. To meet BPO demands while improving agent productivity and satisfaction, partner with Five9.

Five9 cloud call center software greatly improves the quality of customer experience and reduces agent attrition. Lower your training and operational and costs. Enjoy software, agent, and software flexibility with Five9.

Keep call center operations under their control by:

  • Join the call with all parties knowing
  • Silently listen without letting agent or customer know
  • Communicate with the agent without just customer knowing
  • Text message other agents or supervisors during call

Robust call center management tools are unique among hosted software providers. We offer seamless operations without the costs, delays, or headaches. View our quick demo then give us a call us at 1-800-553-8159 to learn more about our call center outsourcing features.

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.