Contact centers, regardless of the size, are keen on providing superior customer service to their existing and potential customers. Various high-performing service, sales, and support organizations leverage integrated virtual PBX, and robust call center solutions to reduce costs and drive user productivity.
PBX is nothing but ”a telephone system within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines.”
Most of the traditional proprietary PBX’s with call center functionality are either too expensive or difficult to set up. You need worry no more.
The leading provider of on-demand contact center software, Five9 offers multiple options for interoperating with hosted PBX platforms. Add the Five9 hosted call center software to your existing or new PBX infrastructure to:
Five9 seamlessly delivers a low-cost alternative to expensive on-premise call center technology, providing all of the same productivity, and cost savings benefits. Call us to learn more 1-800-553-8159.