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PBX Defintion

Power Your Contact Center Operations

Contact centers, regardless of the size, are keen on providing superior customer service to their existing and potential customers. Various high-performing service, sales, and support organizations leverage integrated virtual PBX, and robust call center solutions to reduce costs and drive user productivity.

PBX is nothing but ”a telephone system within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines.”

Most of the traditional proprietary PBX’s with call center functionality are either too expensive or difficult to set up. You need worry no more.

The leading provider of on-demand contact center software, Five9 offers multiple options for interoperating with hosted PBX platforms. Add the Five9 hosted call center software to your existing or new PBX infrastructure to:

  • Gain cost-saving benefits
  • Enable quick and easy customer interaction
  • Enhance positive impressions and customer satisfaction

Five9 seamlessly delivers a low-cost alternative to expensive on-premise call center technology, providing all of the same productivity, and cost savings benefits. Call us to learn more 1-800-553-8159. You can also click on "Get Info" to be connected to a Five9 expert for quotes and more detailed information. 

PBX Defintion

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information