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Predictive Dialer Reviews

Five9 Customer's Predictive Dialer Reviews

Looking for the best predictive dialer software on the market? See why people choose Five9 and get 3rd party perspectives on Five9's in-the-cloud systems for call centers. Our customers have found that Five9's predictive dialer maximizes agent performance, enhances outbound productivity by 300%, and increases sales.

Based on patented, innovative technology, the Five9 predictive dialer uses a comprehensive algorithm to calculate the dialing rate based on contact rates and agent availability. It then automatically paces the calls using statistics like wrap-up time, schedules, average handling time, and average number of contacts, and then dials multiple calls to deliver peak efficiency. Agents only receive calls that are answered by a live person.


Softwareadvice.com reviews of Five9 included:

  • "The system is very easy to maneuver. The tech support team is awesome! Everyone is willing to work together. It is like having a true partner."
  • "Fast calling. There's very little time between calls. It has a very intuitive interface"
  • "Using Five9's calling and administrative features is very straightforward. Five9's software provides all the bells and whistles in an easy to use package. The integrated CRM is great for outbound campaigns using preview or predictive dialing."

Ready to join our squad and triple your productivity to keep your team at peak efficiency? We are confident that you will be our next happy customer. Click on the "Get Info" button and one of our Five9 experts will be in contact ASAP. 

Predictive Dialer Reviews

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information