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Relationship Management
Improve Customer Relationship Management Process

Contact center volumes are on a constant upswing. Therefore, customer relationship management is a vital aspect of contact center activities. Improve customer relations, and drive brand loyalty, with Five9 contact center solutions.

The Five9 cloud call center technology is custom-designed to manage increasing volume of applications, safely, and securely. With robust functionality, the platform has built-in integration capabilities for the in-house applications you need.

Five9 offers pre-built integration for some of the leading CRM solutions, including Salesforce, NetSuite, Oracle/RightNow, Microsoft Dynamics, and Leads360. With embedded telephony resources, the CRM application becomes a dynamic productivity engine for customer engagement, and relationship management. Five9 presents customer information to the agents via a unified dashboard, so they can provide a personalized experience.

Five9 CRM integration allows agents to achieve measurable gains in productivity around relationship management. To unify your contact center and CRM solution, give us a call at 1-800-553-8159.

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.