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Sales Campaign

Inbound and Outbound Sales Campaign

Sales campaigns can be inbound or outbound.

  • Inbound campaigns –Customers approach the company with queries if they want to know more about your product or service
  • Outbound campaigns – Your sales reps use a contact list and make calls to connect with prospective customers

To empower your agents to handle both inbound and outbound calls efficiently, move to the Five9 cloud.

Five9 is the provider of advanced cloud contact center solution, offering a set of integrated capabilities that can be used by your agents, and supervisors to maximize the output.

  • For inbound sales campaigns – ACD cloud software, CTI screen pop scripts, IVR with speech recognition, and more
  • For outbound sales campaigns – Multiple automated dialer options, campaign and list management, vertical and list penetration dialing

Quality monitoring, workforce management, historical reporting, and CRM integrations are available for both types of sales campaign. To learn how to empower your sales campaigns with Five9, give us a call today 1-800-553-8159.

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.