Sales companies are challenged with ways to reach out to their customers through different channels. They are struggling with how to use their contact centers to care for all of the customers, using a variety of devices. To give the power to your agents to respond quickly, and more effectively across more sales channels, partner with Five9.
Five9 multichannel cloud applications can enable your agents to move easily between social media, mobile care, email, live chat, and voice calls – to drive the best possible business outcomes.
Our centralized platform supports social, chat, and email applications, which enables supervisors to manage agent, and contact center performance across all channels. We offer a comprehensive suite of agent assistance tools to help them engage with customers via email, chat, or social channels.Some key features of Five9 multichannel applications are:
To drive bottom-line growth,and to nurture leads from multiple sales channels call us at 1-800-553-8159.