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Sales Planning

Empower Sales Planning with Five9 Apps

Sales planning is a vital part of any business plan. It covers activities taken to reach out to customers via different channels of communication – email, phone, chat, etc. Enable contact centers to meet sales planning targets with Five9.

Five9, the leader in cloud contact center solutions, enables marketers to improve sales conversions, while reducing wasteful spending. We offer a comprehensive set of integrated capabilities to suit your business needs for inbound, outbound, and blended marketing options.

Five9 data centers, with state-of-the-art server technology, are dispersed across geography and offer failover within minutes (after diagnosis). There are automated dialer technologies to support your outbound operations, and ACD, IVR, and CTI capabilities to aid the agent in inbound efforts.

By leveraging real-time data and intuitive reports, supervisors can monitor contact center statistics. We offer over 100 standard reports on agents, calls, call segments, ACD queues, campaigns, IVR scripts, and more. 

To meet sales planning objectives, contact us at 1-800-553-8159 or click on "Get Info" to learn more from a Five9 expert. 

Sales Planning

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information