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Increase sales and Improve Customer Experience

An integrated platform for sales campaigns, calling lists, and predictive dialing, enables contact centers to generate more qualified leads, easily revive existing prospects, and increase conversion ratios. Five9 enriches the Salesforce user experience by integrating best-of-breed contact solutions into existing applications, and taking agent productivity to new heights.

Paving the way for increased sales, improved agent productivity, and better customer service, Five9’s integrations with Salesforce ensures better productivity and efficiency. With embedded telephony functionality, Five9 helps match inbound and outbound call information. By leveraging the power of the Salesforce Platform, Five9 increases agent productivity by:

  • Providing robust telephony features
  • Delivering appropriate CTI screen pops
  • Enabling click-to-dial for any phone number
  • Automatically synchronizing Salesforce campaign contacts
  • Recording each agent's calls as activities in Salesforce

Empower agents with the most crucial information that help make the best-informed decisions, increase sales, and improve customer experience.

Ready to learn more or get a free quote from a Five9 expert? Call us at 1-800-553-8159 or click on "Get Info" now. 

Salesforce

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Industry Leading Cloud Call Center Software

Five9 Contact Center Software enables agents to be more effective on the phone - so they can sell more and service better. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On-Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.

Contact Center Software Integration

You’ve made significant investments in multiple tools and applications, and that’s why Five9 offers powerful integration features to help you get the most out of these systems. Five9 has hundreds of integrations, years of domain expertise, and vast experience in cloud application integration. With one of the largest professional services teams in the industry, Five9 has...

Outbound Call Center: Triple Your Contacts Per Hour

Five9 automated dialing solutions offer you a range of customizable dialing modes to align with your call center needs. The advanced dialer algorithms can predict when an agent will become available and adjust call rates to ensure there is a new call waiting for them.

CRM Integration

Five9 provides robust pre-built integrations with leading CRM solutions — Salesforce, Oracle, Microsoft, Zendesk, NetSuite, and Velocify — so that agents have the information they need to make customers happy. Use a different web-based CRM? No problem. Five9’s Agent Desktop Toolkit offers a rich, extensive framework of REST APIs, reference UIs, and other tools to build solutions that power agent experiences and business results in turnkey and custom environments.

Unified Communications Integration

Leading enterprises have already started to modernize their technology towards a single network for data and voice. Often referred to as Unified Communication (UC), this convergence affords businesses to benefit from advanced functionality such as company-wide presence and real-time collaboration, regardless of device or location. UC plays an important role in modernizing contact centers by...

Cloud Contact Center APIs

Five9 pioneered the cloud contact center industry and introduced innovative Cloud Application Programming Interfaces (APIs) to enable advanced software integrations with other applications and services. Five9 customers currently have hundreds of cloud-based integrations with a wide variety of on-premise and cloud enterprise systems. Whether you need to connect to marketing, billing, ERP, or even proprietary systems, Five9 can integrate into your current processes.

Call 1-800-553-8159 for More Information