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Speech Analytics Contact Center


Mobile devices and mobile apps are everywhere. Contact center agents are now expected to engage customers across all communication channels. With so many contact points - phone, email, social networks, mobile, chat, etc., how can you be ready?

The best option is to partner with Five9 and embrace multi-channel customer engagement. Five9 utilizes an advanced Natural Language Processing (NLP) engine. With easy filtering and segregation of interactions and advanced speech analytics reporting, you have the power to:

  • Sort, filter, and classify all incoming calls
  • Route inbound emails and social posts to the right representative
  • Measure and monitor agent performance across all channels
  • Provide a seamless mobile customer experience

Improve your contact center performance. Meet your customers in the space they are asking for with Five9. You'll be surprised at the affordability. Call us at 1-800-553-8159, or click on "Get Info," for a free quote and to learn more from an expert.

Softphone Software

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Call 1-800-553-8159 for More Information