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Telemarketing

Increase Telemarketing Campaign Productivity with Five9

In telemarketing campaigns, contact center agents need to engage, nurture, and convert prospects. To seamlessly achieve this and to manage day-to-day campaigns effectively, you need Five9.

The Five9 inbound and outbound contact center solution offers a wide range of features to cater to today’s Internet-enabled user. It includes:

    • Predictive, Power, Preview, and Progressive dialer options
    • Campaign and list management
    • Data import and call recording
    • Historical and real-time reporting
    • CRM Integration and cloud APIs

Five9 provides a database of all telemarketing contacts for your company that the agents can update and access database during their interaction with customers. This aids agents during callbacks, and direct dial-in from their contact database. Through easy agent scripting features, administrators can define a series of questions to work through a predictable conversation.

Want to know about Five9 telemarketing services? Schedule a demo to see for yourself.

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information