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Increase Telemarketing Campaign Productivity with Five9

In telemarketing campaigns, contact center agents need to engage, nurture, and convert prospects. To seamlessly achieve this and to manage day-to-day campaigns effectively, you need Five9.

The Five9 inbound and outbound contact center solution offers a wide range of features to cater to today’s Internet-enabled user. It includes:

    • Predictive, Power, Preview, and Progressive dialer options
    • Campaign and list management
    • Data import and call recording
    • Historical and real-time reporting
    • CRM Integration and cloud APIs

Five9 provides a database of all telemarketing contacts for your company that the agents can update and access database during their interaction with customers. This aids agents during callbacks, and direct dial-in from their contact database. Through easy agent scripting features, administrators can define a series of questions to work through a predictable conversation.

Want to know about Five9 telemarketing services? Schedule a demo to see for yourself.

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About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.