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Voip Call Center Solution

VoIP Call Center Solution - It's not Just Fun to Say!

According to WikiPedia "Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service." You knew that and VOIP is fun to say, but how do you make it work for you? Five9 call center solution gives you the flexibility to shift to a VoIP call center based on your custom needs.

With Five9 call center, you use either a VoIP gateway or Five9’s built-in Agent Soft-phone based on Session-Initiation Protocol (SIP) the leading standard for VoIP communications. Using this provision, you seamlessly allow your agents to communicate and no phone lines are required. Better yet, there are no long distance fees.

With Five9 VoIP call center solution:

  • Reduce agent attrition
  • Lower operational and training costs
  • Improve the quality of your customer experience

Due to the increased adoption of Five9’s VoIP call center solution, you quickly increase efficiency without a large investment. Build your call center on a strong foundation and take advantage of Five9's superior solutions. Check out a free quote by simply clicking on "Get Info," or call us at 1-800-553-8159. Our team of experts are ready for you. 

Voip Call Center Solution

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information