VoIP Pbx is a telephone system that can be used over a company's LAN or WAN network. With VoIP technology, you can have a conversation over an Internet connection.
High-performing sales, service, and support contact centers leverage integrated virtual PBX systems, and robust call center solutions to lower costs, and drive user productivity. Five9 offers advanced call center management VoIP features that allow for seamless connections.
Five9, today's leading provider of call center software, partners with various on-demand virtual PBX providers to offer various options for inter-operating with hosted PBX platforms. Implement Five9 hosted call center software to existing, or new PBX infrastructure for advanced CTI, IVR, ACD, predictive dialing.
Using Five9 either via the VoIP gateway, or Agent Softphone, contact centers can eliminate the need to use phone lines and pay long-distance fees, and significantly lower operations costs.The Five9 Preview and Manual Only solution is compliant with the latest dialing regulations, including the Telephone Consumer Protection Act (TCPA). It was developed as an outbound solution to dial mobile numbers.
Five9 is integrated with third-party scrubbing services, like PossibleNOW, Contact Center Compliance (DNC.com), and Gryphon, to ensure your calling lists do not violate any “Do Not Call” lists. Focus on your business and dial calls with confidence using our preview, and power dialers. Triple your agent productively, and call center performance by enabling them to connect easily with live prospects, and generate revenue for your business.
To learn more about Five9’s VoIP PBX solutions, contact us at 1-800-553-8159.