VoIP Predictive Dialer

100% VoIP Predictive Dialer

A call center’s most important strategic asset is the level of service it can provide its customers while cutting unnecessary costs. Five9 offers the most comprehensive and highest quality on-demand solution available. One hundred percent of our customers are running in-the-cloud, using full business class VoIP.

Five9’s VoIP Virtual Contact Center allows companies, of any type or size, to build a feature rich contact center. Get up and running quickly, anywhere in the world, without any hardware or upfront capital expenditures.

Five9 ensures costs are kept low, so any business with a PC and a broadband connection can afford a comprehensive suite of applications including:

  • VoIP Predictive Dialer
  • Automatic Call Distribution (ACD)
  • Customer Relationship Management (CRM)
  • Computer Telephony (CTI)
  • Interactive Voice Response (IVR)

The VoIP predictive dialer is shown to increase efficiency and gains by over 300%. Partner with Five9 today. Click on "Get Info" to get started with one of our experts. 

VoIP Predictive Dialer

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

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About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Industry Leading Cloud Call Center Software

Five9 Contact Center Software enables agents to be more effective on the phone - so they can sell more and service better. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On-Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.

Call Center Management Software Guide

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Outbound Call Center: Triple Your Contacts Per Hour

Five9 automated dialing solutions offer you a range of customizable dialing modes to align with your call center needs. The advanced dialer algorithms can predict when an agent will become available and adjust call rates to there is a new call waiting for them.

Predictive Dialer:Triple Your Productivity

A predictive dialer is an automated telephone dialing system that enables call center agents to dramatically increase their number of live connections. Predictive dialers connect agents only to calls that are actually answered by people, freeing agents from the need to listen to unanswered calls, busy signals, disconnected lines, or answers from...

Progressive Dialer: Increase Agent Talk Time

A progressive dialer is an automated telephone dialing system that only connects agents to calls answered by a live person. In Progressive Mode, the dialer runs through your calling lists across multiple campaigns at the pace of your operations. The system automatically paces dialing based on recent abandonment rates and only dials when an agent becomes available.

Power Dialer: Drive Results at Your Pace

A power dialer is an automated telephone dialing system that connects prospects with agents more efficiently by allowing agents to focus on live connections instead of manual dialing. A power dialer differs from a progressive or predictive dialer in that it utilizes a manually-configured calls-to-agent ratio. When an agent becomes available, the system automatically dials...

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