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Customer Success Book 2023
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Kyndryl Migrates 200+ Customers and 90K Employees to Five9
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PING Swings into a Personalized Customer Experience
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Central Bank Cuts Call Volume in Half
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OceanFirst Bank Deploys AI for Collaborative Intelligence
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BISSELL Digitally Transforms its Contact Centers
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SumUp Sees 50% Call Containment with Five9
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Nutrisystem Moves to the Cloud and Cuts Technology Costs
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Retailer Hits 45% IVA Containment, 90%+ QM & CSAT
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Teladoc Health Leverages Agent Assist to Improve Efficiency and Call Quality
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Atento Sets New Standard with Bitcoin
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Healthcare Partner Grows Business with CX Upgrade











