Upcoming Five9 Webinars
Oct 27: How to Save Millions by Moving your Contact Center to the Cloud
Not sure if moving to the cloud is the right move for your organization? Join us as we walk through Forrester’s Total Economic Impact report and weigh the savings and costs associated with moving to a cloud contact center.
Nov 3: What Can We Learn About CX from the World of Sports with PGA European Tour
When it comes to scaling CX, no one does it better than sports. Join us as we sit down with the CTO of the PGA European Tour, Michael Cole, and learn best practices from one of the most elite sports organizations in the world.
Nov 10: The McKesson Story: Improve PX with AI In the Prescription Refill Process
Do your patients struggle with your prescription refill process? Join us to learn how McKesson applied AI to their process, improved their call resolution success rate by 30%, and spared thousands of hours of tedious, repetitive work.
Nov 15: How to Leverage Low-Code Automation to Save Time and Money
Are your various systems siloed? Collecting customer data but no idea how to apply it? Are your agents bogged down with tedious and repetitive tasks? Join us for a short demo webinar as we walk through how Five9 Workflow Automation could be the answer to all your contact center woes.
Dec 1: How a 1099 Workforce Allows You to Put Your Employees First
36% of the workforce is comprised of 1099 employees or independent contractors. Join this webinar to learn the benefits of a 1099 workforce from Five9 customer, NexRep.
Dec 15: What’s Next in CX: Contact Center Predictions for 2023
As 2022 comes to a close, join us as we look back at our past predictions for 2022, and look ahead to predict what is in store for 2023.